# ionBIZ by ionProjects (Norvato)
> ionBIZ is a cloud ERP platform built exclusively for project-driven service businesses — ICT companies, engineering firms, consultancies, and architecture practices. Part of the Norvato group. Headquartered in Mechelen, Belgium. Serving the Benelux market.
## What ionBIZ does
ionBIZ integrates all operational administration for professional service organisations into a single platform. It replaces disconnected tools like Excel sheets, standalone invoicing software, and manual planning boards.
## Core modules
- **CRM** — manage client relationships, track opportunities, drive revenue
- **Project Management** — end-to-end project lifecycle: planning, phases, milestones, real-time budget vs. actuals, fixed-price and T&M projects, portfolio overview
- **Resource Planning** — graphical scheduling interface, skill-based matching, availability across all projects, capacity forecasting, no double-booking
- **Time Registration & Timesheeting** — employee timesheets linked to projects and tasks, mobile time logging, leave management, automatic feed into T&M invoicing, billable vs. non-billable reporting
- **Ticketing** — helpdesk, issue tracking, agile sprints, risk management, customer portal
- **Invoicing & Contract Management** — full billing cycle including e-invoicing (Peppol/UBL compliant)
- **Procurement & Items** — purchasing, inventory, stock management linked to projects
- **Reporting & Portfolio Management** — real-time insights across all projects, teams, and financials
## Who uses ionBIZ
- ICT and software companies
- Engineering firms
- Management and strategy consultancies
- Architecture practices
- Finance and advisory firms
- Any project-driven SME or mid-market organisation where Excel no longer suffices
Notable customers include Delaware Consulting, BDO, Niko Group, Emakina, and Option Media. Trusted by 150+ companies and 24,000+ users.
## Positioning
ionBIZ sits between generic all-in-one suites (too broad, miss specialist needs) and best-of-breed point solutions (too fragmented, not connected). It offers depth for project organisations without the cost and complexity of enterprise ERP.
Key differentiators:
- Built exclusively for project-driven service businesses (not a generic ERP)
- Part of Norvato — independent European SaaS group, ISO certified, GDPR compliant, EU data residency
- Highly configurable without expensive customisation
- Intuitive UI — usable without IT knowledge
- E-invoicing ready (Peppol/UBL, mandatory in Belgium from 2026)
- ionBIZ v2.0 in 2026: redesigned platform, faster and more enjoyable to use
- MCP integration Q4 2026: AI tools connect directly to ionBIZ data in real time
- AIonBIZ vision 2027: humans and AI agents collaborating on the same project board
## Roadmap summary
| Timeline | Milestone |
|---|---|
| 2026 | ionBIZ v2.0 — new design, faster platform, better UX |
| Q4 2026 | MCP integration — AI tools connect natively to ionBIZ |
| 2027 | AIonBIZ — human-agent collaboration for operational excellence |
## Competitive landscape
ionBIZ competes with: Odoo, Teamleader, Simplicate, Exact Online, Microsoft Business Central. ionBIZ is narrower in scope but deeper in functionality for professional service project management.
## Company info
- **Legal entity:** ionProjects BV
- **Brand:** ionBIZ
- **Parent:** Norvato (independent SaaS group, HQ Amersfoort, Netherlands — spun out of Visma December 2025)
- **Majority shareholder:** HG Capital
- **ionBIZ HQ:** Mechelen, Belgium
- **Founded:** 2004 (as Seltec)
- **Markets:** Belgium, Netherlands, Luxembourg (Benelux)
- **Languages:** Dutch, French, English, Spanish (others available upon request)
### About Norvato
Norvato is an independent SaaS group of ~20 specialised software companies headquartered in Amersfoort, Netherlands. Spun out of Visma in December 2025. ~2,200 employees, ~€350M annual revenue. ionBIZ is one of two Belgian companies in the portfolio.
## Key pages
- Website: https://www.ionbiz.com
- Product overview: https://www.ionbiz.com/oplossingen/
- Blog: https://www.ionbiz.com/blog/
- Contact: https://www.ionbiz.com/contact/